AI SaaS Product · 2019-2024
7Targets AI Sales Assistants
Founder-Built Products
AI-assisted sales automation platform for follow-ups, response handling, and sales workflow productivity.
AI SalesSaaSSales AutomationAI AssistantsFounder-Built
Architecture Responsibility
Responsible for technology architecture and hands-on delivery direction across system design, deployment, DevOps, cost, scale, reliability, and production readiness.
Outcome
Hands-on built and scaled 7Targets as a SaaS product for AI-assisted sales follow-up, inbound/outbound response handling, and workflow automation for sales teams.
Scale
Built as a multi-year SaaS product with founder-led product, engineering, and customer feedback cycles.
Architecture
- Built AI assistant workflows for sales follow-ups, lead engagement, response handling, and sales activity automation.
- Designed the product around practical sales-user workflows, customer feedback loops, and SaaS operating needs.
- Worked across product, platform, and customer-facing implementation concerns as a hands-on founder and CTO.
- Evolved the product with recurring feedback from smaller companies and sales teams using AI assistance in daily workflows.
Lessons Learned
- Practical AI products win when the intelligence is embedded inside the user's daily workflow rather than exposed as a separate tool.
- Founder-led SaaS architecture needs tight loops between customer feedback, product direction, engineering tradeoffs, and support reality.
- Automation should improve consistency and follow-through while preserving the human intent behind communication.